Stuck in "In Review" for 2+ weeks - tens of clients waiting, not sure what to do
Hi everyone,
Our app has been sitting "In Review" for more than two weeks now, with no update and no rejection — just silence. We've already shipped to TestFlight and everything works, so this is purely the App Store review stage holding us up.
The hard part: we have tens of clients waiting on this launch, and every extra day is putting real pressure on us. We don't know whether we did something wrong, whether we're flagged for extra review, or whether this is just a long queue we have to wait out.
we've actually been accepted to the expedited review but it didnt push anything forward.
A few questions for anyone who's been through this:
Is 2+ weeks in review without any response normal, or a sign something is stuck? Did Apple grant it?
Is there a better channel — Developer Support phone/chat, escalation, anything — that got a human to actually look at the submission? We'd really appreciate hearing how others got unstuck. Trying to figure out the right next move instead of just waiting blindly.
Thanks in advance.