I would like to request a review regarding my account ban in Swords of Glory by Brother Games.
The developer stated that the reason for the ban was the use of comments considered inappropriate toward a staff member. I would like to clarify that my intention was not to insult or personally attack anyone, but rather to express my frustration regarding how my issue was handled and request a fair review of my case.
My account had significant progress, including Castle Level 31 and around 800 million Power. Despite this, my account was banned without what I believe was a sufficient or fair review process.
I kindly request Apple to review this matter and ensure that users’ rights, digital content within the app, and fair and transparent account review procedures are properly considered.
I have attached the available evidence, including communications with the developer.