Hello forum-community I hope you're all doing well. My Iphone recently went to apple in order to fix an issue with my camera. After I received it back, I loaded a Backup from ICloud I made before the Iphone went to Apple. So far so good. The Back Up took very long to load onto the device. Especially the apps downloading took almost four hours but I was also fine with that. When the BackUp was finished I had some bugs in some apps like yazio. Some scaling issue led to the app zooming in and out every time I tried to open Yazio. Not really a big deal but it somehow it annoyed me, so I upgraded the Ios from stable 26.5.1 to public beta 26.6 . Enough context. Now my problem: There must have went something wrong while loading the backup. All my workouts from 2023-today, all monthly medals, all other fitness data can be seen in the app. Most medals in the category „workouts“ somehow did NOT sync properly so it looks like I never completed a workout at all. What I've tried so far:
Restored both my iPhone and Apple Watch from backups.
- Verified that all workout history is present (workouts since 2023 are intact).
- Verified that monthly challenges are still present.
- Verified that Health data appears complete and correct.
- Verified that activity data (Move, Exercise, Stand) is present.
- Confirmed that workout records are correctly stored in the Fitness and Health apps.
- Updated the iPhone to the latest iOS beta version.
- Unpaired and re-paired the Apple Watch.
- Restored the Apple Watch from an older backup.
- Allowed several days (approximately 5+ days) for Fitness and Health data to resynchronize.
- Kept both devices connected to Wi-Fi and charging for extended periods.
- Confirmed that some achievements (e.g. Longest Move Streak) are displayed correctly.
- Confirmed that many Workout Awards are missing or shown as not earned.
- Confirmed that some “Close Your Rings” awards are incorrect or missing.
- Confirmed that awards for workouts already completed after the restore (e.g. Walking Workout, Running Workout) remain greyed out.
- Confirmed that newly completed qualifying workouts are recorded correctly but do not trigger the corresponding awards.
- Verified that the issue persists after restoring the Apple Watch from a different backup.
- Contacted Apple Support.
- Apple Support declined further troubleshooting because the iPhone is running a beta version of iOS and recommended restoring to a non-beta version (already did that - result: no fitness data at all)
(Device iPhone 17 Pro Max - Apple Watch Series 9) Any more suggestions on how to fix this? Thanks everybody!
