I paid for my developer account in April. I launched a small game on the App Store in early May that relies on CloudKit heavily. Two days into the game being live my Apple Developer account stopped allowing me access to the CloudKit admin portal and claims that I do not have an active developer account.
I had no communication from Apple, I've signed all the agreements, I've supplied all the paperwork. There should be nothing preventing me from having an active account.
I have called several times, the support person just keeps telling me I need to speak to a senior advisor and they need to file a ticket and I just need to wait.
It's been two months of this - all my emails go unanswered. All my calls result in "wait for us to contact you" - nobody ever does.
I am unable to administer my game, update settings or even monitor the database. I am unable to publish new builds.
If I was doing this to make a living I'd be furious - luckily this is just a hobby project.
I'm posting this here as a last attempt to catch somebody's attention.
