Our app was rejected on June 23 under Guideline 4.3(b), the third review of our v1.0 submission from June 8. We submitted an appeal to the App Review Board the next day. When we asked for a status update on July 6, we received a general reply saying the Board contacts developers directly once they complete their investigation.
It's now been 20 days since the appeal, and we still haven't received any update. We totally understand that the process can take some time, but this is our first app, we spent a long time building it, and everything on our side is ready and waiting on this decision. We're really hoping to get it online soon.
Does anyone know how long it usually takes to hear back from the App Review Board? And is it okay to follow up with them at this point, or is there anything we can provide that would help the investigation along?
We've also booked a one-on-one App Review consultation through Meet with Apple for next week. Thank you for any insights.