Hello,
On June 13, we received an email from App Review stating, “There’s an issue with your app.” We completed the requested changes within approximately one week and resubmitted the app.
After waiting for several weeks without receiving any further update, a newer version of our product became available. We therefore canceled the previous submission and submitted the latest version on July 6. However, nine days later, the app is still showing “Waiting for Review.”
We have made significant preparations and entered into promotional agreements for the app’s launch. Unfortunately, these commitments are now being negatively affected by the continued delay.
Could someone please help us confirm whether our submission is correctly queued for review and whether there is any issue preventing the review from starting? We would greatly appreciate any assistance or escalation.
App Review ID: c23859b9-df9f-40f0-8e99-8426d155b0fc
Thank you.
