Hi, our organization enrollment (US entity, D-U-N-S verified) has been "processing" for over 4 weeks.
Timeline:
Mid-June: enrollment submitted. June 23: all requested documents uploaded (applicant's passport, employment & authorization letter signed by our Director, business registration document). The upload portal then closed, so nothing is pending on our side. July 6: opened support case 102934640083. Support has relayed reminders to the review team twice. Each time we are told the operations team has a heavy workload. Since then: no email, no call, no status change. We are a hardware startup and this account blocks our product launch. Could anyone from Apple check whether there is any open action item on our side, or help move case 102934640083 forward? Thank you!