Hello,
I'm trying to enroll in the Apple Developer Program as an individual, but my enrollment is stuck. Every time I go through the payment step, the charge is never captured — nothing is ever debited from my card — and my account keeps showing the "purchase your membership / complete your purchase" state, with no further progress.
Details:
Enrollment ID: Q42M7T5TAD
Existing support case ID: 102943887807
First attempt: 09/07/2026
I've gone through the payment flow 3 or 4 times; each time I receive the initial email, but the charge never completes and the account does not activate.
Region: Brazil. My Apple ID region is set to Brazil.
What I've already verified on my side:
My card supports international purchases and has sufficient limit — I've made other international purchases with it recently, including paying for a Google Play developer account with this exact card.
The card is a valid international credit card linked to my Apple ID.
I've tried enrolling through both the website and the Apple Developer app (the app shows "Enroll Now" as disabled/greyed out and redirects me to the website).
I filled in the billing details without special characters.
Since the payment is never charged, this appears to be on Apple's side rather than a card issue. I've already contacted Apple Developer Support by email (case ID above), but I haven't received any response in almost a week.
Could someone from the Apple Developer team please review my enrollment and help activate it? I have an app ready to submit and this is the only blocker.
Thank you.