I have been experiencing several issues on App Store Connect over the past days/weeks, and I would like to know if these problems are currently known or under investigation.
- Reviews disappearing and reappearing
– some user reviews appear and then disappear without any clear reason – the total rating count remains stuck and does not update – previously visible reviews temporarily return “not found” and then reappear later
- Download and analytics data not updating
– Analytics charts remain frozen for hours or days – daily data is delayed or missing – numbers are inconsistent across different sections (Analytics, Overview, Trends)
- Very long loading times
– certain sections (Reviews, Analytics, Sales) take minutes to load or never load at all – sometimes App Store Connect shows no data for several minutes
- Inconsistent data
– discrepancies between what I see on App Store Connect and what users actually see on the App Store – reviews visible on the App Store but not visible inside App Store Connect
I would like to understand whether this is a known issue on Apple’s side, if other developers are experiencing the same symptoms, and whether a fix is planned.
Thank you.