Apple notarization submission remains “In Progress” for over 3 hour

Hello, I am experiencing a very slow macOS notarization submission using xcrun notarytool. Environment:

  • macOS 15.6.1
  • Xcode 16.0
  • notarytool 1.0.0
  • Package type: signed macOS .pkg
  • Package size: approximately 227 MB

The package is signed with a valid Developer ID Installer certificate, and local signature verification succeeds.

The command reports that the file was uploaded successfully, but the submission remains in In Progress for more than one hour:

xcrun notarytool submit <package-path> \
  --keychain-profile <keychain-profile> \
  --wait

Querying the submission with --verbose shows that authentication and status API requests complete successfully with HTTP 200 responses in under two seconds. However, the server-side processing status does not change.

xcrun notarytool info <submission-id> \
  --keychain-profile <keychain-profile> \
  --verbose \
  --no-progress

The detailed log is also unavailable while the submission is processing:

Submission log is not yet available or submissionId does not exist

There are also several other submissions in the same account that have remained in In Progress for an extended period. Could you please advise:

  • Is there currently a delay or backlog in the notarization service?

  • Are there account-level submission limits or throttling conditions?

  • Is there a recommended way to obtain more detailed server-side processing diagnostics?

  • Is using --no-wait and polling with notarytool info the recommended workflow for long-running submissions?

I can provide the submission identifier and additional diagnostic information privately if required.

Thank you.

You can expect that most uploads will be notarised quickly. Occasionally, some uploads are held for additional analysis and may take longer to complete. As you notarise your apps, the system will learn how to recognise them, and you should see fewer delays.

For lots of additional info about notarisation, see Notarisation Resources. Specifically, it links to a Q&A with the notary service team that’s quite instructive.

Share and Enjoy

Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

Apple notarization submission remains “In Progress” for over 3 hour
 
 
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