Enrollment blocked — "Contact Support" instead of payment step (ID 3D3APU3PLB)

Hello,

I am unable to complete my Apple Developer Program enrollment and would appreciate any help from Apple staff.

Enrollment ID: 3D3APU3PLB Enrollment type: Individual Region: Serbia

Issue: When I sign in and click "Continue your enrollment", I only get a "Contact Support" message. The flow never reaches the payment step, so I cannot proceed or pay.

Background: An earlier payment attempt was declined by my bank. My bank has confirmed the block was on their side and has since authorized the transaction. I am ready to pay immediately.

What I have verified:

  • Two-factor authentication is enabled
  • Email-format Apple Account, not a phone number
  • Legal name, address, date of birth and phone number are correct and match my ID document
  • No VPN used
  • Enrollment region, address, phone number and card are all Serbian

I have contacted Apple Developer Support but have not received a resolution. Could someone please review enrollment ID 3D3APU3PLB and reset it so I can complete the process?

Thank you.

Enrollment blocked — "Contact Support" instead of payment step (ID 3D3APU3PLB)
 
 
Q