Hello everyone,
I’m looking for advice regarding my Apple Developer Program enrollment.
I have been trying to enroll for almost a month, but I’m still unable to complete the membership payment.
My enrollment country is Uzbekistan. During the process, Developer Support requested identity and proof-of-address documents. I provided all the requested documents and followed every instruction I received.
I was also advised to cancel my previous enrollment and create a new web enrollment using a local Uzbekistan bank card. I followed those instructions, but the payment was never initiated, and no authorization request reached my bank.
I already have an open Developer Support case. I was told that the payment issue would be investigated, but I have not received any meaningful updates for several days. I also provided my phone number for a follow-up call, but no one contacted me.
At this point, I’m not sure what else I can do. I’m ready to provide any additional documents or information and simply want to pay for my membership and publish my applications on the App Store.
Has anyone experienced a similar issue?
Is there any way to have an enrollment and payment case reviewed or escalated?
Thank you for any advice.