iCloud sync + BackUp - an unfortunate solution

Hello,

I’m facing a significant challenge. Due to the nature of my work, I use five phones to run several businesses in different sectors. What I like about Apple is that, thanks to iCloud, things like photos and notes are synchronised across etc., all my devices. I really need this feature. Previously, I could select from the menu whether I wanted items such as call history and messages to be visible on other devices. However, from version 26 onwards, this option was removed from the settings for both calls and messages. This means that if I tick the synchronisation box – which I do for backup purposes, in case I lose my phone – my messages are suddenly synchronised across all five devices. This is a major problem, as I cannot tell which number a caller rang me on or which number a text message was sent to. However, if I switch off iCloud synchronisation, items such as messages and calls do not appear in the backup itself. This makes absolutely no sense. The button in the settings that used to let me choose whether to see calls and messages on other devices has completely disappeared. These options were definitely there up to version 26.3. This is a significant issue if you use multiple devices under a single iCloud account, each with its own number. I’d really appreciate an urgent response. I’d be happy to discuss this issue with a developer via private email or an online call.

Thank you very much.

Have a lovely day.

Vladimir Michalek

Answered by DTS Engineer in 900011022

Hello @Vladimir_Michalek,

We appreciate your interest in participating in the forums!

These forums are for questions about developing software and accessories for Apple platforms.

Your question seems related to a consumer feature and is better suited for the Apple Support Communities https://discussions.apple.com/welcome

I would recommend to post it there instead of the Developer Forums.

 Travis

Hello @Vladimir_Michalek,

We appreciate your interest in participating in the forums!

These forums are for questions about developing software and accessories for Apple platforms.

Your question seems related to a consumer feature and is better suited for the Apple Support Communities https://discussions.apple.com/welcome

I would recommend to post it there instead of the Developer Forums.

 Travis

iCloud sync + BackUp - an unfortunate solution
 
 
Q