Hello,
We are experiencing an issue where our recent notarization submissions are stuck indefinitely in the "In Progress" status, and no notarization logs are available to inspect.
Here are the details for our impacted submissions:
- Team ID: 34AC638RKM
- Submission ID 1: 18020127-4742-4d5f-8f56-9742e1aab766 (Submitted: 2026-07-31 13:22 UTC)
- Submission ID 2: f00b0f39-8b6e-4b80-aaad-dd1690cc7d85 (Submitted: 2026-07-31 21:23 UTC)
Prior submissions in June were accepted without issue using the same build pipeline and signing configuration.
Is there a known backend delay with the notary service, or can an Apple engineer assist in checking the status of these submission tickets?
Thank you!