App Rejected, but can't fix what's wrong

Question

Created Aug ’26

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My app was rejected for a silly reason (silly that I missed it) - I apparently used the same image for all subscriptions. When I go to edit, I can't see or delete the existing image and there's no way to add a new one. Am I missing something?

Guideline 2.3.2 - Performance - Accurate Metadata

Issue Description

We noticed that your promotional image to be displayed on the App Store does not sufficiently represent the associated promoted In-App Purchase and/or win back offer. Specifically, we found the following issue with your promotional image:

– You submitted duplicate or identical promotional images for different promoted In-App Purchase products and/or win back offers.

Answer 1

Tomato OP

Aug ’26

My app was rejected for a silly reason (silly that I missed it) - I apparently used the same image for all subscriptions.

I don't think that's the reason for rejection.

Am I missing something?

I think so. But you are only showing what you want others to see. If you are truly requesting assistance from total strangers who know nothing about your software product, I suggest you show the entire page so that there will be no wild goose guess chase.