Hello,
I'm requesting help escalating an unresolved issue with my Apple Developer Program account.
Issue: My Organization membership has expired, and there is no "Renew Membership" option anywhere (web, iOS, or macOS Developer app) — only "Enroll Today" (new enrollment), which returns this error:
"Sorry, you cannot enroll at this time. Your Apple Account is already linked to an account holder of a membership."
Additionally, Xcode returns this error when trying to access my team:
"Unable to find a team with the given Team ID 'YCCN3B3298' to which you belong. Please contact Apple Developer Program Support."
This strongly suggests a broken/unlinked team membership record on Apple's backend that I cannot resolve myself.
What I've tried so far:
Multiple emails with Apple Developer Support since July 20, 2026 (Case ID: 102946797585) — no resolution Phone call to Apple Developer Support — representative was unable to resolve the linkage issue Checked all account/payment details — everything appears correct on my end
Impact: Our apps are currently unavailable on the App Store due to the lapsed membership, causing ongoing business impact.
I am the original Account Holder of this Organization account. Could someone from the Apple Developer Program team please help investigate the Team ID linkage and manually process the renewal?
Case ID: 102946797585 Team ID: YCCN3B3298
Thank you very much for any help.