Hello, I am posting here regarding a long-pending Organization enrollment that has been stuck for over two months. Details:
Enrollment ID: BXK7HD22VL Organization name: Production Times Account type: Organization
Timeline:
Approximately two months ago, I completed the D-U-N-S verification process with Apple Developer Support on a phone call. Immediately after the D-U-N-S step, I uploaded all required legal documents as instructed. Since then, the enrollment has remained in “In Review” status with no further updates or requests for additional information.
Support attempts so far:
I sent an email to Developer Support one week ago and have received no reply. I have also tried calling Developer Support multiple times. On two separate occasions I waited on the IVR for 2 hours and 1.5 hours respectively, but no agent ever connected.
I have completed every step that was asked of me (D-U-N-S + legal document upload) and have been waiting for the document review to finish for over two months with zero communication. Could someone from Apple Developer Support please look into Enrollment ID BXK7HD22VL and provide a status update or escalate the case? Thank you.