My iOS app, Marketplace Guardian, was submitted to App Review on August 4, 2026 at approximately 2:27 PM and has now remained “In Review” for approximately seven days.
Submission ID: c331b8f0-86ec-4511-8263-3c97b71a8382
There has been no rejection, request for additional information, or other communication from App Review.
I understand that review times can vary, but Apple states that 90% of submissions are reviewed in less than 24 hours. I am therefore trying to determine whether this delay is normal or whether there may be an issue preventing my submission from progressing.
I have contacted Apple Developer Support twice without receiving a response. Today I also contacted Apple Support and spent approximately one and a half hours on hold attempting to reach Developer Support. During my support interaction, I was transferred to a supervisor. I asked for clarification regarding the support process and requested documentation of the policy and procedure concerning the inability of consumer Apple Support to escalate or contact Developer Support.
Before all of my questions were answered, the supervisor ended the chat. The issue was therefore not resolved, and I was left without an answer regarding the status of my App Review submission or a clear path to obtain assistance.
I am extremely frustrated with this experience. I am currently in the process of documenting the matter for submission to the Better Business Bureau and the appropriate consumer protection agency because I have been unable to obtain a timely response or meaningful assistance through Apple's available support channels.
I am not asking for preferential treatment or guaranteed approval. I simply want someone with access to App Review to confirm that my submission is properly progressing, determine whether anything is preventing the review from moving forward, and let me know whether anything is required from me.
Has anyone else experienced a similar “In Review” delay recently? Any information from other developers or Apple regarding unusually long App Review delays would be appreciated.