2.1 Information Needed: replied in Resolution Center a day ago, still silent — how long is normal?

First app, first review, so I don't know what's normal here.

Submitted 1.0 on August 11. On August 14 it came back Rejected under Guideline 2.1, Information Needed: they asked for a screen recording from a physical device plus written answers about the app. I missed the message for a week, my fault. On August 21 I replied in Resolution Center with the recording and answers to every question. The letter said not to resubmit, just reply from the App Review page, so that's what I did. Since then nothing: still Rejected, still unresolved issues.

How long does a Resolution Center reply normally take to get an answer, and does the status change at all when someone picks it up? Did the week I took to reply push me back in the queue? And would resubmitting the same build be faster than waiting, or does that just cancel the conversation and cost me my place?

In case anyone from App Review sees this:

App Apple ID: 6800427314 Version: 1.0

Submission ID: 9091a840-5818-4767-84ca-4b2c822f93c0

Rejected: August 14, 2026 · Replied in Resolution Center: August 21, 2026

2.1 Information Needed: replied in Resolution Center a day ago, still silent — how long is normal?
 
 
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