Hi all,
Our app has been stuck since a Guideline 3.1.1 / 3.1.3(c) enterprise-services question was raised on Aug 17. We replied the same week with clarification, sent a follow-up on Aug 19 with no response, and resubmitted the build on Aug 21 with the clarification added directly to the App Review Information notes. Still no response as of today.
We also opened a Developer Support escalation (Case ID: 20000143108217) confirming they were ready to help, but have not received any follow-up since.
Apple ID: 6799377443 Submission ID: 1522a8de-defd-44f8-92e8-9edbb0d85c28 Current status: Waiting for Review
Is there anything else we should try, or can someone from the App Review team take a look at this case? Happy to provide any additional information needed — we just want to understand what's needed to move forward.
Thanks in advance for any help.