Apple Developer Program enrollment stuck — payment not processed and no support response

Hi,

I enrolled in the Apple Developer Program more than two days ago and received the Order Acknowledgement email for the $99 membership purchase.

However, the enrollment is still not completed.

Current situation:

  • I received the order acknowledgement from Apple.
  • My Developer account still shows “Complete your purchase.”
  • My bank has not received any authorization or charge attempt from Apple.
  • I contacted Apple Developer Support by email but have not received a response.
  • I also called Developer Support and waited on hold for around 30 minutes without reaching an agent.
  • I have already checked with my bank and there does not appear to be any issue blocking international/USD transactions.

I don't want to create another order because I'm concerned that Apple may eventually process the original one and charge me twice.

Has anyone recently experienced the same issue?

If an Apple Developer Support representative sees this, could you please advise whether my enrollment/payment can be manually reviewed or escalated to the Enrollment/Payments team?

I have my Enrollment ID, order information, and support case details available and can provide them privately if required.

Thank you.

Answered by ismail_abuzaydeh in 903146022

Enrollment ID: 69AA4Z56QC

Accepted Answer

Enrollment ID: 69AA4Z56QC

Apple Developer Program enrollment stuck — payment not processed and no support response
 
 
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