I’m trying to transfer an app between two Apple Developer accounts, both registered in Ecuador.
The transfer is blocked with the following message:
“The recipient of this app must first sign the Alternative Terms Addendum for Apps in the EU.”
However, we have already completed the following steps on both accounts:
- Accepted the latest Apple Developer Program License Agreement.
- Accepted the Alternative Terms Addendum for Apps Distributed in the European Union.
- Received the confirmation message: “You’ve agreed to the Alternative Terms Addendum for Apps Distributed in the European Union.”
- Completed the required business/revenue declaration.
- Accepted the StoreKit External Purchase Link Entitlement (EU) Addendum as well.
- Logged out and back into Apple Developer and App Store Connect.
- Waited for the agreements to synchronize.
- Cancelled the original transfer and created a completely new app transfer.
Despite all of this, App Store Connect still shows exactly the same error and does not allow the recipient to accept the transfer.
Both accounts are in good standing and all visible agreements are active.
Has anyone experienced this issue recently?
Is there another agreement or setting that needs to be enabled, or is this an App Store Connect synchronization/backend issue that requires Apple Developer Support to fix?
Any help would be greatly appreciated.