Organization enrollment stuck for over a month with no response — Enrollment ID: U6T22S4V22

Question

Created Aug ’26

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Hello,

I am posting here after exhausting the email support channel, hoping a member of Apple staff can review and escalate my case.

Enrollment ID: U6T22S4V22 Enrollment type: Organization D-U-N-S: already registered and verified

Timeline

July 10: Organization enrollment submitted.
July 29: First support request sent (Case ID: 102938938248).
July 18: Follow-up sent. No reply.
August 26: Additional follow-up sent. No reply.

It has now been more than a month. During that time I have received no request for additional documentation, no identity verification call, and no explanation for the delay. The only responses have been automated acknowledgements. The enrollment status has not changed.

Our D-U-N-S number was already registered and active before submitting, so this is not a case of a pending or mismatched company record.

This delay has put a client project on hold, and I have no way to give my team or the client a realistic timeline because there has been no communication at all.

What I am asking for Could a member of Apple staff please review enrollment U6T22S4V22 and escalate it for manual review? I am happy to provide any documentation or verification needed — I simply have no channel through which to provide it.

I would also note that a number of recent threads in this forum describe the same pattern: organization enrollments held in processing for weeks, with support cases receiving only automated replies. I raise this constructively — many of us have business commitments depending on these timelines, and even an acknowledgement with an expected resolution date would make a significant difference.

Thank you for your time.

Answer 1

Petmy OP

2w

Unfortunately, after more than a month, I have not received any meaningful response or solution from Apple.

After reading other posts in this forum, it seems that this is not an isolated case. Many developers are reporting similar situations: enrollment processes stuck for weeks, emails going unanswered, and very limited communication from Apple regarding the status of their applications.

This situation cannot continue this way. Apple is one of the largest and most reputable technology companies in the world, and developers should be able to expect a reasonable level of communication and support, especially when these delays directly affect real projects and businesses.

In our case, the situation is preventing us from launching our application. The project is currently on hold because we cannot complete the App Store publication process, which is also generating additional costs and affecting our planned launch schedule.

We understand that verification and enrollment processes can take time, but waiting for more than a month without a clear response or status update is extremely frustrating and difficult to justify.

Apple should seriously review how these cases are being handled and provide developers with better communication, realistic timelines, and an effective escalation process.

We are simply asking for a clear response and a solution so we can move forward with our project.