I have two Apple Developer accounts under different Apple IDs: a free "Personal Team" account and a separate paid Organization account. Before my organization's Program enrollment was approved, I built an app to a physical device using Xcode signed into my personal account, which auto-registered an App ID under that personal team.
Now that my organization account is active, I can't register the same App ID under the organization — both the web portal and Xcode's automatic signing return "not available," since it's already reserved under my personal team. Since personal (free) accounts have no web portal access, I can't see or manage that registration anywhere to release it myself.
I own both accounts. Is there any self-service way to release an App ID from a personal team, or is contacting Apple Developer Support the only option? If support is required, is there a faster route than the standard contact form (I submitted a request several days ago with no reply yet)?
Is there any self-service way to release an App ID from a personal team … ?
No.
A Personal Team has strict limits [1] and so you’ll find that the App ID expires pretty promptly. But the quickest way to resolve this issue is to change your app’s bundle ID. That makes it a new app from the perspective of Apple’s tooling.
Normally changing the app’s bundle ID is a Big Deal™ but that’s not the case here because of the afore-mentioned limits on your Personal Team.
Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"
[1] For the details, see Developer > Support > Choosing a Membership.
