My iOS app has been in the App Review process for over five weeks, despite the review already being expedited and escalated.
The problem is not that App Review has identified a set of issues that I am struggling to resolve. They generally have not identified substantive problems with the app. Instead, they repeatedly request ONE ADDITIONAL PIECE of information, demo recording, or specially configured review account AT A TIME.
I respond promptly and provide exactly what is requested. Then, often several days later, I receive another Information Needed response asking for something else that could seemingly have been requested during the previous review.
I have provided multiple demo accounts, purchase-flow demonstrations, extensive screen recordings, testing instructions, and additional documentation. At one point App Review specifically requested comprehensive materials to conduct a complete review, which I provided, but the same sequential pattern continued afterward.
This process has now delayed my launch by OVER A MONTH and cost my business THOUSANDS of dollars, despite my responding quickly to every request.
Has anyone experienced this kind of prolonged, piecemeal review? Is there a way to request that App Review complete the review and provide the full set of outstanding information or concerns at once, rather than continuing with individual requests days apart?
