Matter device shows “Uncertified Accessory” in Apple Home despite CSA certification and DCL listing (OEM/ODM, Portfolio Family CD)

Hello Apple Home/Matter team, our Matter product is CSA-certified, has a valid CD, and is listed in Compliance DCL. In testing with HomePod mini as border router, commissioning proceeds but Apple Home still shows “Uncertified Accessory.” We are an OEM/ODM manufacturer: product vendor_id/product_id belong to the brand owner, while dac_origin_vendor_id/dac_origin_product_id belong to us(manufacturer). The device also uses the brand owner’s product VID/PID at runtime. Our certification is Portfolio Family, so CD product_id is an array covering 6 SKUs. Is this model expected to pass Apple Home certification checks, and what are the most common causes of this warning? Emma

Matter device shows “Uncertified Accessory” in Apple Home despite CSA certification and DCL listing (OEM/ODM, Portfolio Family CD)
 
 
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