Hello,
I’m trying to complete enrollment in the Apple Developer Program, but the process is completely blocked at the identity verification step.
Every time I submit my government-issued photo ID in the Apple Developer app, verification fails and I’m instructed to contact Apple Developer Support.
I contacted Developer Support more than two weeks ago and case 102951828241 was opened. I received the initial acknowledgement, but I have still not received any substantive response or instructions on how to proceed, despite following up again.
I also tried to use phone support, but the Developer Support page currently says that phone support is temporarily unavailable due to high call volumes.
This is urgently blocking our Apple Developer Program enrollment and our ability to distribute our application.
Could an Apple Developer Support representative please review or escalate case 102951828241 to the Program Enrollment / Identity Verification team, or let me know what I need to do to get the identity verification manually reviewed or reset?
I can provide any additional identification or company documentation immediately through Apple’s secure process.
Thank you.
