Since 23 September 2026, TestFlight has stopped working for our app, and nothing on our side fixes it. It looks like the same beta contract problem described in threads 814565 and 821498.
App
- Obaloot: Apple ID 6815224192, bundle ID com.ossaritas.obaloot
- Version 1.0.0, not released yet (Prepare for Submission)
What happened
- On 23 Sep 2026 at 17:29:53 UTC, builds 1.0.0 (56), (57) and (59) all expired at the same second. Nobody on our team expired them. Builds 56 and 57 had been approved in Beta App Review that same day.
- Since then, no tester can install any build, internal or external. Builds 60, 94 and 148 process as Valid and are available to our internal group, but tapping Install in TestFlight shows: "Could not install Obaloot. The requested app is not available or doesn't exist."
- Submitting a build for Beta App Review through the App Store Connect API returns
422 ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING: "Beta contract is missing for the app." This happened for build 60 on 23 Sep and build 94 on 24 Sep.
Already checked
- All agreements under Business are Active, nothing is pending, and the membership is active.
- Test Information (description, feedback email, review contact) and the beta license agreement are filled in. Export compliance is set (no non-exempt encryption).
- New builds fail the same way.
- Deleting the app from the device before installing gives the same error.
- Apple Developer System Status shows no outage.
Support
- Developer Support case: 102974806458
Could someone from the TestFlight team check our team's beta contract and restore it? I'm happy to share any details privately.