Hi everyone,
I am facing what appears to be a severe backend system loop, and I desperately need an Apple Engineer or App Store Connect Specialist to investigate my account.
My app finally changed status, but it has now been actively stuck on "In Review" for 9 consecutive days. There have been no updates, no rejections, and no communication.
This current freeze follows a horrific chain of consecutive system glitches:
17 Days: Wasted waiting for my enrollment to clear due to an initial glitch.
12 Days: Frozen on "Waiting for Review" despite an officially approved expedited request.
9 Days (Current): Permanently stuck "In Review".
In total, I am on Day 38 of this nightmare. Since a normal "In Review" phase typically takes 24-48 hours, a 9-day freeze heavily indicates my binary is technically locked or stuck in a backend loop. Standard support (Cases 102974693297 and 102976576467) only provides automated "it is proceeding" templates.
Has anyone else experienced a 9+ day "In Review" freeze? How can I get a human technical specialist to manually unfreeze this submission?
Team ID: 8A9595UHD7