2+ weeks to get a developer account... Normal?

I guess this is mostly a rant but here's my experience as a first time Apple developer.

I signed up for Apple developer over two weeks ago on the Apple Developer website, placed a purchase with my company credit card. My account stayed in "pending" for over a week and since nothing seemed to happen, I contacted Apple Support by email. They replied a few days later saying I had to use the Apple Developer app... I go to the Apple Developer app and begin the KYC process. I get this error message:

"Your identity couldn't be verified because the ID you submitted isn't accepted for your region or doesn't match the document type you selected. Please try again."

My document is a Canadian passport but my business is in the US...

I contact Apple support again about 3 days ago. Still waiting for a reply.

Wish me luck guys.

2+ weeks to get a developer account... Normal?
 
 
Q