My October 1, 2026 App Store payout is still missing, despite App Store Connect marking it as Paid.
I opened a case with Apple Media Services Finance Support on October 6. The automated acknowledgment stated that my request had been received and allocated, but after multiple follow-up emails over the past two weeks, I have yet to receive a substantive response.
My bank has checked twice and confirmed that it cannot locate the incoming payment. It requires transfer confirmation or tracing details from Apple before it can investigate further.
I've continued replying to the original support thread, including another follow-up today, October 20, but have received no meaningful update.
Has anyone else experienced this recently, and is there an official escalation route for unresolved App Store payout cases when Finance Support does not respond?
I'm not looking to open duplicate cases unnecessarily.