Individual enrollment blocked on web and app — name mismatch in Developer Support

Developer Tools & Services Apple Developer Program
kefas_dev OP
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I’m trying to enroll as an individual, but both the website and Apple Developer app show “Your enrollment could not be completed at this time.”

Two-factor authentication is enabled, I’m signed into iCloud, and my Mac is supported.

My Apple Account and Developer account menu show my correct name, but Developer Support’s locked Name field shows a different first name for the same account. I don’t know whether this is causing the enrollment failure.

I opened a support case today. Has anyone resolved this mismatch, or can Apple staff advise how to correct the enrollment record? I can provide my case reference privately.

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Pokpong OP

Apple’s enrollment guidance says the Apple Account details used for enrollment should be current, and your legal name needs to match your ID. Since the name is correct in your account menu but wrong in the locked Support field, I’d keep the open case and ask Developer Support to correct or refresh the enrollment record before trying again. Include the exact legal spelling as it appears on your ID and mention that the enrollment page is read-only for you. I wouldn’t post the case number or ID document here; share those only through Apple’s secure support channel. Apple’s identity-verification steps are here: https://developer.apple.com/help/account/membership/identity-verification/