Ace BL review follow-up: expedited review confirmed, support form failing

Hello Apple Developer Support and App Review,

Could you confirm whether anything further is needed for Ace BL (Apple ID 6815811308), iOS 1.0.0 build 482? Earlier submissions date to September and were removed/replaced. The current submission was sent October 22 and is Waiting for Review. App Review replied October 21; our October 22 response documents revised previews and real-device background audio/voice-call evidence.

Today the expedited-review form confirmed “We’ll expedite review for Ace BL.” The separate App Review Status email form repeatedly returns “There was a problem processing your request,” so no new case ID was issued. Phone support is currently unavailable.

How can we confirm that the current app and associated purchase/subscription items are correctly queued and identify any remaining action needed? We can respond promptly in App Store Connect. Thank you.