App stuck In Review for 7+ days — no response from Developer Support

App Store Distribution & Marketing App Review
TealDeveloper OP
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Hello Apple App Review Team,

Our app, Teal: AI Photo & Video Filters (iOS 2.16), has been unable to release an important bug-fix update for nearly three weeks due to repeated Guideline 1.1 reviews.

We have addressed the reported issues, submitted an expedited review request, and opened Developer Support case 103001406386.

The latest submission has remained In Review for over seven days. We have received no response to our clarification requests, and telephone support is currently unavailable.

Could an Apple App Review representative please escalate our existing case or help arrange a direct conversation with the appropriate team?

Thank you.

Replies  3
Boosts 1
Views  193
Participants  3
FelixDaemmrich OP

Good Luck! Im waiting september for over three weeks for only one build. Now waiting since 15 october, no answer from apple after several support tickets.

App ID: 6747684577
marcoluthi OP

Same issue. A little disappointed at the whole process.
TealDeveloper OP

Update — October 30, 2026

Our expedited review was officially approved on October 26, but the submission remains In Review with no progress or communication.

We have spoken with Apple Support on four consecutive days. They confirmed the expedited status but could only advise us to wait.

Our bug-fix release has now been blocked for approximately three weeks.

Could an Apple App Review staff member please escalate this case for an internal investigation and confirm whether the submission is subject to an internal hold or requires additional action?

Developer Support Case: 103001406386

Thank you.