apple developer app help

I created an apple ID account and was told that I couldnt update the LLC after getting approved and that I needed to create a new developer account and add the new LLC documentaton there. I didn that and its been 2 months now and its still "processing" with no response to my emails.

Is there any sort of accountability up at apple developer ? I started this process in May of this year, just trying to add my app to the App store for my CRM