Hello,
I am the developer of One Lane Left (Apple ID 6821753410), an iOS game submitted as version 1.0.0, build 29, with seven In-App Purchases. I would appreciate help determining whether my current submission is correctly queued or whether an account or compliance status issue needs attention.
Timeline (all dates in 2026):
October 12: I submitted my DSA trader contact information. It remained In Review.
October 14: I submitted the app and all seven purchases. The submission remained Waiting for Review, without review messages or requests for additional information.
October 17 and 19: I contacted Apple Developer Support under case 103000058544. I received automated acknowledgments but no substantive response.
October 20: I opened a separate DSA support case, 103002975898, asking whether anything was missing.
October 23: After the prolonged wait, I cancelled the original app submission to try a fresh submission. During the same session, my DSA status changed to Active, and at 23:24 Romania time (UTC+3) I received the email confirming that my trader contact information had been verified. I had not changed or resubmitted the DSA information. I understand the timing may be coincidental; I cannot establish a causal connection.
October 23 at 23:31 (UTC+3): I resubmitted exactly the same build 29 with all seven purchases. Current submission ID: 6ad39ce2-8a81-410f-b228-6d1def61d8f0. Automatic release after approval is selected. The cancellation was my action, not an App Review rejection.
October 26: I sent a detailed escalation request through the existing support case 103000058544, asking for investigation of a possible stalled workflow or status synchronization issue and offering to speak by phone in English. Only an automated acknowledgment has arrived.
October 27: After refreshing App Store Connect, the app and all seven purchases still show Waiting for Review. No review questions, rejection or missing-information request is visible. I recognize the current submission dates from October 23, while the initial attempt was October 14.
Could someone from App Review or Developer Support please check the existing case, confirm that the current submission is correctly queued and that the verified DSA status is reflected correctly, and let me know whether any action is required from me?
The support contact flow has offered only email when checked. I am available for a call in English using the contact information already on my account; my timezone is Europe/Bucharest (currently UTC+2).
Has anyone experienced this combination of delayed review and unanswered support requests, and found an appropriate way to reach the responsible team?
Thank you.