Hello Apple Developer Team,
I am experiencing an issue with my Apple Developer Program enrollment and would appreciate assistance.
I registered as an Individual developer on October 26, 2026, and submitted my payment details for the $99 annual membership.
I received an official Order Acknowledgement email confirming that my order had been received.
What happened:
Apple attempted to charge $99 through APPLE.COM/US.
My bank (Kaspi Bank, Kazakhstan) declined the transaction because online purchases were disabled on my card.
I immediately identified and resolved the issue by enabling online and international payments.
My card is now ready for payment, and sufficient funds are available.
However, Apple has not attempted to charge my card again, and my enrollment status remains "Pending – Purchase your membership."
Support history:
I have already contacted Apple Developer Support multiple times and emailed the Apple Developer payment department at devpayment@apple.com.
My support case number is:
Case ID: 103010597182
I also received a payment failure notification stating that my order may be cancelled if the payment issue is not resolved within seven days.
Unfortunately, I have not received a substantive response or instructions on how to retry the payment.
My questions:
Can Apple retry the $99 payment using my existing payment method?
Is there a way to manually complete payment for my existing order?
Can I safely enroll through the Apple Developer app instead, without creating a duplicate enrollment or risking a second charge?
Could an Apple Developer Support representative review or escalate my existing case?
I am ready to complete the payment immediately. The banking restriction has already been removed.
I would really appreciate any assistance in resolving this issue before my order is cancelled.
Thank you for your time and support.