MountaPulse 1.6.7: Waiting for Review after expedited request accepted, no substantive support response

Hello App Review team and fellow developers,

Could someone help clarify whether our submission is progressing normally, or whether there is a specific blocker that requires action from us?

App: MountaPulse
Apple ID: 6762391064
Current iOS version: 1.6.7

Timeline (Europe/Sofia local time):

  • October 23, 2026, 18:59: an earlier submission entered Waiting for Review.
  • October 27, 17:12: we withdrew that earlier submission after prolonged waiting without a substantive support response.
  • October 27, 17:23: we submitted version 1.6.7. This is the current active submission; we are not claiming it has been waiting since October 23.
  • October 28: our expedited review request was accepted, with confirmation that Apple would expedite review for MountaPulse.
  • October 29: the latest status remains Waiting for Review. We have received automated support acknowledgments but no substantive explanation or request for action. We also requested escalation to senior support today.

We have a deadline tomorrow, October 30. The uncertainty around the iOS release is affecting our participation plans, advertising launch and potential partnerships.

Could an Apple representative please clarify:

  1. Is the accepted expedited review associated with the current 1.6.7 submission?
  2. Is the delay due to queue volume, an account/submission issue, or missing information we need to provide?
  3. Can the existing support requests be reviewed and an actionable status update provided?

We understand that review times vary and are not asking for guaranteed approval. We need to know whether anything is required from us and what to expect next. We want to keep the current submission active.

If other developers have resolved a similar situation after an expedited request was accepted, we would appreciate hearing what helped.

Thank you,
MountaPulse