Hello,
I’m looking for help with an App Store search visibility issue affecting my app, Vennen.
The app can be opened and downloaded on iPhone through its direct App Store link, but I cannot find it when searching for its exact name, “Vennen”, in the App Store.
App details:
- App name: Vennen
- App Store ID: 6810374572
- I am testing from Denmark - Vennen avaible in EU.
- Direct App Store link: https://apps.apple.com/dk/app/vennen/id6810374572
What I am seeing:
- Open the App Store on iPhone and search for “Vennen”: I cannot find the app in the results.
- Open the direct link above: the product page opens and the app can be downloaded.
I have contacted Apple Developer Support. I receive the automatic emails confirming that my support requests have been created, but I have not received a substantive response explaining or resolving this issue.
Could an Apple team member help check whether Vennen is eligible for search and correctly included in the Danish App Store search index?
If this requires investigation by another team, could you advise how to get the existing support case to the team responsible for App Store search?
I can provide the relevant support case ID and screenshots if needed.
I would also appreciate hearing from developers who experienced the same combination — a working direct download link but no result when searching for the app’s exact name — and how it was resolved.
Thank you,
Vennen