Subject: Enrollment blocked for months - manual review requested (cases 102990166776, 20000139808385, 20000139803183)
Hello,
I am trying to enroll in the Apple Developer Program as an individual (Spain) and I have been unable to complete it for several months. I always get: "Your enrollment in the Apple Developer Program could not be completed at this time." This message appears as soon as I open the enrollment page, before I enter any data.
My open cases: 102990166776, 20000139808385, 20000139803183.
What I have already done:
- Two-factor authentication is enabled and my trusted phone number is mine.
- My name, date of birth, country and address match my government ID exactly.
- My payment card and bank details are in my own name.
- I contacted support many times by form and email and requested a callback, without any reply.
I have corrected my address to match my ID exactly and verified all my account data on 30 October 2026. Please reset my enrollment so I can try again, or tell me the specific reason it is failing and what I need to provide.
I do not speak English fluently, so a written reply or a Spanish-speaking agent would help a lot.
Thank you very much.