Hello,
We requested to migrate our Apple Developer account from Individual to Organization, and our support case (Case ID: 102906828699) has been open since June 3, 2026 with no response.
We have completed every required step on our side, including submitting our D-U-N-S number and all requested legal entity documentation. Since then, we have received no updates, approval, or requests for additional information, despite following up.
This delay is seriously affecting our business. We are currently unable to publish or update our apps, and nearly five months have passed without any resolution.
We would appreciate it if someone from Apple could:
• Review the status of Case #102906828699 and let us know if anything is missing, or
• If the migration cannot be completed, cancel the request so our account returns to normal and we can continue publishing.
Has anyone else experienced a similar delay with an Individual to Organization migration? Any advice on how to escalate this would be appreciated.
Thank you.