Hello, I am trying to enroll in the Apple Developer Program as an individual from Türkiye, and my enrollment is now blocked. On October 28, I scanned my Turkish national ID in the Apple Developer app. The camera could not focus up close, so the image was blurry and my surname was read incorrectly. The app let me continue, then locked the enrollment. On October 30, a support advisor re-enabled enrollment on the website, but it stopped again automatically at the identity step. Now the website shows "Your enrollment could not be completed at this time" and "Enroll Now" is disabled in the app. Case ID: 103011128551 I believe this was caused only by the blurry scan. Could Developer Support please escalate my case to the enrollment / identity verification team and reset the verification, or allow a manual review through a secure channel? Thank you.

Individual enrollment blocked afte… | Apple Developer Forums

Individual enrollment blocked after ID scan misread my surname – Case ID 10301112855

Hello,

I am trying to enroll in the Apple Developer Program as an individual from Türkiye, and my enrollment is now blocked.

On October 28, I scanned my Turkish national ID in the Apple Developer app. The camera could not focus up close, so the image was blurry and my surname was read incorrectly. The app let me continue, then locked the enrollment.
On October 30, a support advisor re-enabled enrollment on the website, but it stopped again automatically at the identity step.
Now the website shows "Your enrollment could not be completed at this time" and "Enroll Now" is disabled in the app.

Case ID: 103011128551

I believe this was caused only by the blurry scan. Could Developer Support please escalate my case to the enrollment / identity verification team and reset the verification, or allow a manual review through a secure channel?

Thank you.