Hello,
My Apple Developer Program account has been blocked and I’m unable to submit builds and use TestFlight. The message I see is: “could not install APP NAME. The requested app is not available or doesn't exist.”.
I contacted Apple Developer Program Support on 27 October and again on 31 October. I resubmitted each case on 1 and 6 November. I’ve only received the automated confirmations and no reply from an advisor, even though the stated response time is two business days.
I have several apps in active development and review, so this is blocking all my work. I haven’t received any email explaining why the account was restricted or asking for more information.
Could someone from Apple Developer Support please look into these cases or tell me how to escalate? Has anyone else had their account blocked recently, and how was it resolved?
Thank you.