Apple Developer Enrollment Stuck in Pending for Months – Payment Never Processed

Hello Apple Developer Community,

I have been trying to enroll in the Apple Developer Program for several months, but my enrollment remains stuck in "Pending" status.

Every time I complete the $99 membership purchase, Apple displays a "Thank You" page confirming that my order will be processed within two business days.

I also receive the official "Order Acknowledgement" email, but my credit card is never charged and my membership is never activated.

What I have already tried:

  • Multiple credit cards, all under my name and supporting international USD transactions.
  • Different Apple Accounts.
  • Enrollment through the Apple Developer website and app (which redirects me to the website).
  • Multiple enrollment attempts over several months.
  • Contacting Apple Developer Support through three separate support cases.
  • Calling Apple Support, but the representative could not access Apple Developer enrollment support.

In a previous attempt, I also received an email saying "Your enrollment has been withdrawn", even though I did not request cancellation.

My latest enrollment attempt was submitted on November 9, 2026, and is currently awaiting processing.

My questions:

  1. Has anyone experienced this exact issue and successfully resolved it?
  2. Why would Apple acknowledge an enrollment order but never process the payment?
  3. Is there a way to escalate this issue directly to the Apple Developer enrollment or billing team?

I am located in Brazil and need to activate my membership to publish my applications on the App Store.

Any help from the community or Apple Developer Relations would be greatly appreciated.

Thank you.

I have experienced a different but related issue with Apple Developer Program membership.

In my case, Apple accepted my annual payment and activated my membership. However, after activation, my account was restricted due to an internal verification process. I submitted all requested identity and address documents, but my account remained inaccessible for approximately six months.

Apple eventually completed the review and restored access, but refused to extend my membership or compensate me for the lost period, citing fixed annual subscription cycles.

This raises an important question: what protection do developers have when Apple's own enrollment, verification or internal review processes prevent them from accessing a paid membership?

I believe Apple needs a transparent policy covering delayed activation, prolonged verification and restricted account access.

Thank you for sharing your experience.

My situation is slightly different because Apple never actually charges my credit card or activates my membership, even after multiple enrollment attempts over several months.

I'm concerned that my enrollment may also be affected by an internal verification process, but Apple has not provided any explanation.

Did Apple ever tell you which department handled your verification issue? And was there a specific support channel or escalation process that helped you finally resolve it?

Any details would be very helpful. Thank you!