Hello everyone,
I am trying to enroll in the [Apple Developer Program] but my "Enroll Now" button inside the Apple Developer App on my iPhone is completely greyed out and unclickable.
The button was active initially, but it became greyed out the moment I chose to complete the enrollment process through the web portal on my Windows PC. Unfortunately, my debit card was rejected during the payment stage on the web, so I was unable to finish the transaction. Now, I want to move back to the app to complete everything there, but the button remains disabled.
I emailed [Apple Developer Support] almost a week ago to ask them to log me out of the web session and reset my state, but I have not received a response yet. My setup has Two-Factor Authentication fully enabled, and my personal details match across my devices.
Has anyone successfully reverted back to the app after starting on the web? Does the "Enroll Now" button only unlock once support manually cancels the pending web enrollment on their backend, or is there a way to force the app to reset?
Any advice would be greatly appreciated. Thank you!