Hi,
I enrolled in the Apple Developer Program as an individual on 1 November 2026. I signed the Apple Developer Agreement and paid for the membership the same day. Apple's order confirmation arrived on 1 November and the invoice on 3 November, so the payment has gone through.
Nine days later my account still shows "(Pending)" next to my name, and the Account page still says:
"Purchase your membership. To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process."
I have not clicked "complete your purchase now" again, because I do not want to be charged twice.
On 7 November I contacted Developer Program Support through the Contact Us form. I received the automatic confirmation with a case ID, but no reply since.
My app is finished and already available as an open test on Google Play. The Apple account is the only thing between me and TestFlight.
Has anyone seen a payment that went through but never got linked to the enrollment? Did anything help, for example a phone call to Developer Support, signing out and in again, or a particular way to reach them? Any advice from Apple staff is very welcome. I can share the case ID and order number privately.
Thanks,
Roger