Since our developer account became active (4 Nov 2026), TestFlight has not sent a single invitation, internal or external. It affects both apps on the account, so it seems to be account-level.
Internal testing
- Both internal testers are App Store Connect users of our team (Account Holder/Admin and Developer), have accepted the terms, and their tester email matches their user account.
- They are in the internal group, which has access to all builds. "Automatically notify testers" is on.
- All builds are VALID and IN_BETA_TESTING.
- Testers stay "Invited" with no invitation date, and no email ever arrives. Other Apple emails (build processing, agreements) reach the same address, so delivery is not the issue.
- The build beta details show the notification is never triggered, for all 9 builds of both apps:
"autoNotifyEnabled": true, "didNotify": false
External testing
- Every beta review submission fails:
POST /iris/v1/betaAppReviewSubmissions → HTTP 422
{"code": "ENTITY_UNPROCESSABLE", "title": "There was an error processing your request.", "detail": "Please try again later."} - Error IDs: a2d3fdb9-6523-48ec-863c-cbd3956bc846, bb13220c-3c10-4ae1-808e-8538a21f82d5, 8e407843-da1e-472d-9831-c39293c6ab6d
Already tried, without success
- New builds and a new version (1.0.0 builds 3–4, 1.0.1 builds 5–6, iOS and macOS), built with Xcode 27.2
- Deleting and recreating internal and external groups
- Removing and re-adding testers, resending invitations
- Checking agreements, banking and tax (all active), encryption declaration (set in Info.plist), beta app information (complete)
App ID: 6830821840
Feedback: FB25527105
Developer support case: 30000006436067
This looks like the same issue as https://developer.apple.com/forums/thread/856330 and https://developer.apple.com/forums/thread/814565. Could the TestFlight team please check whether TestFlight is fully provisioned for our account?
Thanks!