Hi everyone, I enrolled in the Apple Developer Program as an individual (Argentina) on November 2 and paid the US$99 fee. The payment is confirmed. On November 3–4 I uploaded my national ID (DNI) as requested, and Apple confirmed receipt. Since then, nothing has changed: the account still isn't active and I haven't received any further emails. Right now I'm getting two contradictory messages: In the Apple Developer app, it says enrollment can't be completed from the app. On the website (https://www.google.com/url?q=http://developer.apple.com/account&source=gmail&ust=1794536143988000&sa=E), it shows "Purchase your membership", as if I hadn't paid. But the charge already went through and I have the order confirmation. I don't want to pay twice, so I haven't touched that button. What I've tried: Opened a support case (Case ID 30000004906936) and followed up by email from the case page. No reply so far. Tried to request a phone call, but it shows as unavailable due to high volume. My app is ready to submit (it's already in closed testing on Google Play), and everything on the iOS side is blocked until the membership is activated. Is this normal while the ID is under review? Is there anything else I can do, or could someone from Apple take a look at the case? Thanks!

Individual enrollment stuck for 9 … | Apple Developer Forums

Individual enrollment stuck for 9 days after ID verification – app says I can't continue, website asks me to pay again

Hi everyone,

I enrolled in the Apple Developer Program as an individual (Argentina) on November 2 and paid the US$99 fee. The payment is confirmed.

On November 3–4 I uploaded my national ID (DNI) as requested, and Apple confirmed receipt. Since then, nothing has changed: the account still isn't active and I haven't received any further emails.

Right now I'm getting two contradictory messages:

In the Apple Developer app, it says enrollment can't be completed from the app.
On the website (https://www.google.com/url?q=http://developer.apple.com/account&source=gmail&ust=1794536143988000&sa=E), it shows "Purchase your membership", as if I hadn't paid. But the charge already went through and I have the order confirmation.

I don't want to pay twice, so I haven't touched that button.

What I've tried:

Opened a support case (Case ID 30000004906936) and followed up by email from the case page. No reply so far.
Tried to request a phone call, but it shows as unavailable due to high volume.

My app is ready to submit (it's already in closed testing on Google Play), and everything on the iOS side is blocked until the membership is activated.

Is this normal while the ID is under review? Is there anything else I can do, or could someone from Apple take a look at the case?

Thanks!