Unable to renew membership

Can someone please assist me, the "Renew Membership" button never appeared, and now my membership has expired, my app has been taken down from the store and I am unable to renew it.

I have raised a case with Apple Developer Support via email, as there is no phone number for Bosnia and Herzegovina, I didn't get any answer, it's been like 3 days now.

I have recently swithced from Individual type of account to Organization, I don't know if that is related?