Hello,
I'm trying to enroll in the Apple Developer Program as an individual developer from Türkiye.
During identity verification, the letter “ü” in my legal surname was incorrectly recognized as “o”. This has left my name incorrectly recorded in the system and is preventing me from completing my enrollment.
I contacted Apple Developer Support on November 5 and have followed up three times, but I haven't received a response.
My app is ready for the next stage of publication, and I'm currently unable to proceed with the App Store release.
Has anyone experienced a similar issue with special characters in their legal name? Is there a way to request a manual correction or escalate an existing support request?
I'd appreciate any guidance from an Apple representative.
Thank you!